Product Operations Manager, Payroll

Deel Deel · Enterprise · EMEA · R&D

Deel is seeking a Product Operations Manager for their Embedded Payroll team. This role will focus on building product ops processes from scratch for a 0-1 product, fostering collaboration between product and user-facing teams, and gathering user insights to drive product development. The ideal candidate will have experience in product operations or management, strong analytical skills, and a passion for user experience.

What you'd actually do

  1. Taking a product to product market fit and scaling in the 0-1 phase and then beyond
  2. Building systems to operationalize proceeses
  3. Collecting, quantifying, and prioritizing product-related challenges to be considered by our product and engineering teams in future development.
  4. Seeking information to solve conceptual problems and contributing to the building and shaping of our product.
  5. Driving top company launches and global rollouts, ensuring smooth and successful product deployments.

Skills

Required

  • A minimum of 3 years of experience in product operations, product management, or a closely related operational role that involved working closely with product and engineering teams.
  • Passion for delivering an outstanding user experience and a proven ability to develop a deep understanding of complex products and their various use cases.
  • Proficiency in analyzing data, extracting meaningful insights, and utilizing those insights to drive product enhancements.
  • Ability to build empathy for user problems, understanding their pain points and needs to shape product decisions effectively.
  • Strong multitasking skills and the ability to juggle multiple priorities simultaneously.
  • Problem-focused and solutions-oriented mindset with exceptional attention to detail and a willingness to roll up your sleeves to get things done.
  • General technical knowledge of software development processes and systems
  • Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills.
  • Prior experience in a fast-paced, product-driven tech company.

Nice to have

  • knowledge of designing and building a payment system is a huge plus

What the JD emphasized

  • 0-1 product
  • build the product ops processes from scratch
  • directly engage with our top users
  • gain valuable insights into their specific use cases and challenges
  • guiding them towards maximising their product experience
  • instrumental, cross-functional role that will be pivotal in our scaling efforts