Product Operations Manager, Tax & Compliance

Uber Uber · Consumer · Mexico City, Mexico · Product

Product Operations Manager for Uber's FinTech team, focusing on Tax & Compliance projects. The role involves collaborating with Product Management, Engineering, Tax, and Data teams to define requirements, test products, collect data, and implement changes in Uber's Fintech systems. Responsibilities include managing cross-team initiatives, ensuring delivery commitments, identifying product improvements, and enhancing documentation.

What you'd actually do

  1. Partner with Product, Tax, Data & Engineering teams during requirements definition, product testing, data collection, and analysis.
  2. Apply business configurations in the Uber Fintech systems and tools (responsible for hands on implementation of changes).
  3. Observe, analyze and reflect on project execution practices and cross-team collaboration (suggest opportunities for improvements, where relevant).
  4. Get delivery commitment from multiple Fintech teams and communicate within teams and externally on progress, status, and launch changes.
  5. Identify gaps and opportunities for product improvements and launches, and influence product, engineering, and operations roadmaps.

Skills

Required

  • 3+ years of experience in a hands on role with responsibility of delivery/implementation (in addition to coordination, project management and process improvement)
  • Strong time management and prioritisation skills, ability to work on multiple projects simultaneously
  • Team player who builds collaborative relationships and partners closely with others (internally and externally) to achieve ambitious outcomes in a constantly evolving, rapid growth environment with tight deadlines
  • Excellent written, verbal, and visual communication skills, and demonstrated ability to influence and gain consensus at senior levels, and explain complex concepts in simple, accessible terms.
  • Solid analytical abilities; ability to self-serve, investigate and get the data required to help make informed decisions.

Nice to have

  • Experience working in Tax, FinTech, etc. would be considered a plus
  • SQL, Python or similar proficiency would be considered a plus
  • Large scale, global project management experience
  • Deep understanding of the user experience
  • Ability to use data to inform and support critical decisions