Product Owner / Business Solutions Expert

RTX RTX · Aerospace · boston, MA +1 · Digital Technology

Product Owner/Business Solutions Expert for RTX, a defense company, focusing on translating supply chain processes into digital solutions. Responsibilities include backlog prioritization, requirement gathering, workflow redesign, creating user stories, and developing prototypes. The role emphasizes collaboration with stakeholders and development teams to deliver high-value features and drive continuous improvement within an Agile environment. Requires experience in supply chain business processes, requirements development, or SAFe product management.

What you'd actually do

  1. Serve as the primary liaison between business stakeholders and the application development team, translating complex supply chain processes into digital solutions
  2. Prioritize the product backlog in alignment with strategic goals and customer needs
  3. Partner with stakeholders to gather, refine, and document business requirements
  4. Reimagine and redesign manual or disjointed supply chain processes into seamless, integrated application workflows
  5. Create user stories, acceptance criteria, and feature specifications that are clear, actionable, and testable

Skills

Required

  • A University Degree or equivalent experience and minimum 8 years of prior relevant experience, or an Advanced Degree in a related field and minimum 5 years of experience
  • Experience leading customer‑facing sessions (workshops, discovery, demos) to uncover needs and co‑create solutions
  • Experience in one or more of the following: supply chain business process, requirements development for an agile project team, SAFe product management, or UI/UX design.

Nice to have

  • Recognized subject matter expertise in sourcing, procurement, or material program management with the ability to educate peers and customers
  • 4+ years of experience in supply chain operations, consulting, or transformation initiatives with measurable results
  • Proven ability to gather and translate business requirements into actionable software specifications
  • Hands‑on experience designing UI mock-ups
  • Experience working directly with application development teams in an Agile environment
  • Familiarity with enterprise systems and data challenges
  • Exposure to tools such as Jira, Confluence, or Azure DevOps
  • Knowledge of API integrations, data models, and digital transformation best practices
  • Ability to balance multiple stakeholders and navigate complex organizational structures
  • 7+ years of experience in supply chain operations, consulting, or transformation initiatives with measurable results
  • Track record of designing new applications or tools
  • Strong UX design mindset with the ability to build intuitive workflows aligned to user personas and supply chain roles
  • Solid technical aptitude demonstrated through analytics, data engineering, application, or related product work; able to understand architectural constraints and development impacts
  • Excellent written, verbal, and visual communication skills with stakeholders at all levels
  • Self‑starter with strong business acumen, creativity, and a bias for action
  • Demonstrated ability to take broad, ambiguous requirements and translate them into digital applications that drive measurable business outcomes
  • Proven record of reimagining manual or disconnected supply chain processes into cohesive, automated workflows
  • Ability to independently define application user experiences and workflows without requiring detailed business instructions

What the JD emphasized

  • U.S. citizenship is required