Product Policy Specialist

Roblox Roblox · Consumer · San Mateo, CA · Product Management

This role focuses on executing content policies by interpreting them, overseeing their enforcement across moderation systems, and producing datasets for both human and automated moderation. It involves collaborating with Safety Product, Engineering, and Moderation Operations teams to ensure policy implementation and identify/resolve policy gaps. The role also serves as a subject matter expert for automated enforcement solutions.

What you'd actually do

  1. Produce datasets of policy labels for user-generated content, used to ensure the correct implementation of Roblox’s policies by human and automated moderation systems.
  2. Act as a bridge between our Safety Policy and Operations teams. Partner closely with the Moderation Operations team to ensure the effective enforcement of Roblox policies.
  3. Respond to inquiries regarding our policies and rules from XFN within Roblox.
  4. Collaborate with Content Policy developers to identify and resolve policy ambiguities and gaps.
  5. Serve as an operational and policy subject matter expert, supporting Product and Engineering teams in the development of advanced automated enforcement solutions.

Skills

Required

  • policy interpretation
  • policy enforcement
  • moderation operations
  • analytical skills
  • judgment skills
  • documentation skills
  • attention to detail
  • articulation of complex concepts

Nice to have

  • proficiency in a second language (Arabic, Indonesian Bahasa, Korean, Portuguese, Spanish, Hindi, French, or German)