Job Requisition ID #
26WD96107
Position Overview
We are seeking a highly organized and detail-oriented Product Operations Consultant to join our Global Delivery and Solutions department under Technical Advisory organization. This role acts as a critical operational partner to Product Management and Engineering, ensuring our product development lifecycle runs efficiently, transparently, and data driven.
This position blends Product Operations, Agile leadership, Jira administration, reporting & analytics, and DevOps process fluency. The ideal candidate has used AI tools and understands CI/CD environments, cloud-based delivery models, and DevOps workflows, enabling them to provide best-practice guidance and operational help across teams. You will serve as a Scrum Master, Jira administrator, and operational advisor to product leadership while supporting DevOps-aligned delivery practices and automation visibility. You will report to the Manager of Solution Engineering.
Responsibilities
Advisory & Operational Leadership
- Engage with internal stakeholders to understand product, tooling, and CI/CD requirements
- Serve as a consultant to Product and Engineering teams by recommending best practices in Agile, DevOps, and product lifecycle management
- Solve complex operational challenges by applying data analysis, judgment, and industry best practices
- Connect operational metrics and delivery execution to broader strategic business objectives
- Lead key operational initiatives or components of larger cross-functional programs
DevOps & Delivery Enablement
- Create and support CI/CD solutions using programmatic and automation-driven approaches
- Automate configuration and deployment of product software builds across multiple environments
- Promote DevOps best practices including automation, environmental hygiene, and infrastructure-as-code awareness
- Partner with Product Management and DevOps teams to align product roadmaps with CI/CD and release management workflows
- Identify process inefficiencies across Product, Engineering, and DevOps and recommend scalable improvements
- Maintain documentation outlining build architecture, release processes, and automation flows
- Support DevOps configuration and AWS/Azure resource governance and hygiene
Agile & Process Governance
- Drive Agile best practices (Scrum/SAFe) and facilitate Scrum ceremonies
- Manage multiple concurrent initiatives with strong attention to detail and prioritization discipline
- Configure and administer Jira projects, workflows, boards, custom fields, automation rules, and dashboards
- Align Jira workflows with CI/CD stages and DevOps processes
- Maintain Confluence documentation and operational diagrams
- Identify opportunities to automate recurring operational tasks
- Champion reusable components and standardized practices versus duplicative efforts
Reporting, Metrics & Leadership Communication
- Define and track product usage, adoption, and operational delivery metrics
- Develop executive-level dashboards and reporting frameworks
- Clearly communicate operational and DevOps insights to both technical and non-technical stakeholders
- Connect delivery metrics (velocity, release frequency, build health) to measurable business outcomes
- Act as an operational bridge between Product, Engineering, DevOps, IT Cloud Teams, and Leadership
Minimum Qualifications
- Bachelor’s degree in business, Engineering, Computer Science, or related field
- 5+ years of experience in Product Operations, Agile Program Management, DevOps Operations, or related role
- Proven experience serving as a Scrum Master in Agile environments
- Hands-on experience configuring and administering Jira (workflows, dashboards, automation)
- Strong understanding of CI/CD concepts, DevOps methodologies, and release management processes
- Experience working in cloud-based environments (preferably AWS or Azure)
- Familiarity with source code management tools (e.g., GitHub)
- Experience supporting engineering teams operating in multi-environment deployments
- Strong organizational skills with the ability to manage multiple competing priorities
- Experience developing leadership-level reporting and usage metrics
Preferred Qualifications
- Experience in configuring and populating Gainsight Knowledge Base to support enablement and adoption
- Has used AI assist tools like GitHub Co-pilot, ChatGPT, Claude to create automations
- Experience with build, deployment, and release pipelines (e.g., Jenkins, Azure Pipelines, AWS Code Pipelines, Cloud Bees)
- Experience maintaining DevOps configuration and cloud resource hygiene
- Familiarity with scripting/automation concepts (Groovy, Bash, PowerShell, Python)
- Understanding of Infrastructure as Code (Terraform) and configuration management (Ansible, Chef)
- Experience with containers (Docker) and virtualized/cloud infrastructure
- Familiarity with product analytics tools (Pendo, Amplitude, Mix panel, Tableau, Power BI)
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
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