A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Database Operations is responsible for the deployment and maintenance of the database layer that Palantir’s products depend on. As an engineer on the Database Operations team, you will be involved in the architecture and design of our databases from a deployment and observability perspective. Once a database is deployed, we build and maintain the automations and observability that ensure the databases meet our reliability and availability objectives in a wide variety of deployment environments. We also respond to critical production issues powering some of the most impactful use cases and customers in the world.
Core Responsibilities
- Build and maintain software that automates the routine maintenance tasks involved in deploying and running production databases
- Participate in regular on-call rotations
- Troubleshoot, diagnose, and remediate issues that arise in the stability and reliability of production database systems
- Participate in post-incident reviews and take ownership of follow up actions
- Manage and execute large scale migrations of the fleet of databases we run
- Collaborate closely with customer facing teams when responding to incidents or when assisting them in setting up new installations of databases
- Work with database engineering teams and infrastructure teams to build resilient and highly available database systems
- Continuously invest in documentation, metrics, monitors and other troubleshooting tools
- Build deep expertise and experience in production systems (Kubernetes, cloud environments, Cassandra, Elasticsearch, etc.) and share that knowledge amongst the team
What We Value
- Strong sense of ownership in ambiguous environments. You are not afraid to step in to take ownership and drive important outcomes when traditional lines of ownership are unclear.
- Demonstrated ability to collaborate and empathize with a variety of individuals in a high pressure environment. You will be part of high stakes incidents, and you will be expected to keep calm and work effectively in such situations.
- Strong curiosity and motivation to learn new technology and concepts. We are constantly encountering new technologies and systems, and you will be expected to quickly understand them and incorporate them into your daily work.
- Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration.
- First principles thinking. You have a deep desire to thoroughly understand what you are working on instead of just applying band aid fixes, and are not afraid to ask questions to gain understanding.
What We Require
- Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field.
- Experience writing code a variety of programmin languages such as Java, Python, and Go, as part of a past role or personal projects.
- Experience with cloud and deployment technologies such as Kubernetes, Helm, AWS, GCP, Azure, and Openshift.
- Experience with database technologies such as Cassandra, Elasticsearch and Kafka.
- A solid foundation in Linux and web service fundamentals.
- Familiarity with observability tools such as Grafana and Prometheus.
- Strong written and verbal communication and the ability to iterate quickly with teammates and incorporate feedback.
Palantir is particularly interested in applicants who have a current right to work in Singapore, and we encourage Singapore citizens to apply.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process_, _please reach out and let us know how we can help.
Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).