Professional Services Consultant

Cloudflare Cloudflare · Enterprise · Atlanta, GA, Austin, TX, Dallas, TX, Denver, CO, New York, NY, San Francisco, CA · Professional Services

Cloudflare is seeking a Professional Services Consultant to act as a dedicated, on-site strategic advisor for enterprise accounts. This role involves bridging customer operational needs with Cloudflare's security suite, optimizing configurations, and driving seamless migrations from legacy systems. The consultant will also collaborate on future expansions into Cloudflare's Developer Platform and Zero Trust architecture.

What you'd actually do

  1. Act as a Trusted Advisor: Serve as the day-to-day technical lead and Cloudflare subject matter expert, providing proactive guidance on operational best practices and industry security standards.
  2. Optimize Application Services: Take full ownership of tuning, configuration, and policy creation for Application Services to ensure maximum performance and security posture.
  3. Manage Network Security: Oversee the ongoing health of Network Services, including Magic Transit and DDoS protection, ensuring "set and forget" stability while remaining ready for rapid incident response.
  4. Drive Migration Excellence: Leverage your deep understanding of Akamai architectures to translate legacy workflows into modern, efficient Cloudflare configurations.
  5. Strategic Roadmap Alignment: Collaborate closely with the customer to prepare their environment for future expansions into our Developer Platform (Workers) and Zero Trust architecture.

Skills

Required

  • 10+ years of experience in a technical customer-facing role such as Solutions Architect, Resident Engineer, Professional Services Consultant or similar, ideally in cloud networking, security, or web infrastructure.
  • At least 3+ years of hands-on experience managing other environments, with a proven ability to map legacy CDN and security features to Cloudflare’s ecosystem.
  • Deep technical proficiency in configuring WAF policies, Bot Management, and Page Shield to protect complex web applications.
  • Strong foundational knowledge of BGP, GRE/IPsec tunneling, and DDoS mitigation strategies (specifically relating to services like Magic Transit).
  • Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to both engineering teams and executive stakeholders.
  • Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.

Nice to have

  • Valid Cloudflare ASPS or ASPE certifications.
  • Experience with Serverless computing or Edge functions (Cloudflare Workers/WebAssembly).
  • Familiarity with Access, Gateway, and Browser Isolation to assist in the customer's future security evolution.

What the JD emphasized

  • 10+ years of experience in a technical customer-facing role such as Solutions Architect, Resident Engineer, Professional Services Consultant or similar, ideally in cloud networking, security, or web infrastructure.
  • At least 3+ years of hands-on experience managing other environments, with a proven ability to map legacy CDN and security features to Cloudflare’s ecosystem.