Professional Services Consultant (german-speaking)

Ripple Ripple · Fintech · Geneva, Switzerland · Service & Delivery

This role is for a Professional Services Consultant at Ripple, focusing on implementing and customizing their SaaS treasury and risk management solutions for financial institutions. The role involves client-facing discovery, solution architecture, configuration, and training, acting as a trusted advisor to help clients modernize their treasury operations. It requires strong communication, technical competence in software ecosystems, and expertise in treasury domains. Fluency in English and German is required.

What you'd actually do

  1. Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
  2. Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury’s suite to meet specific client goals
  3. Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes
  4. Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision
  5. Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions

Skills

Required

  • 3+ years of experience in client-facing solution consulting or software implementations, particularly in ERP or SaaS
  • Consultative approach
  • Technical competence, with an understanding of complex software ecosystems and data flow between treasury systems, banks, and ERPs
  • Outstanding communication skills
  • Expertise in treasury domains such as cash management, payments, risk, or hedge accounting
  • Financial proficiency, with experience in Corporate Treasury, Accounting, or Finance
  • Proficiency in both English and German

What the JD emphasized

  • Proficiency in both English and German is required