Professional Services Consultant, Payments

Ripple Ripple · Fintech · Chicago, IL +1 · Service & Delivery

This role focuses on implementing and configuring payment systems for financial institutions, acting as a technical consultant. It involves understanding client payment workflows, advising on modernization strategies, implementing bank connectivity via APIs and file exchanges, and configuring treasury platforms. The role also requires managing ERP integrations and serving as a Tier 3 escalation point for payment connectivity issues. While AI tools are mentioned for accelerating tasks, the core function is not AI/ML development.

What you'd actually do

  1. Lead structured discovery sessions to map a client’s end-to-end payment workflows—wire, ACH, SEPA, SWIFT, RTP, and beyond—identifying bottlenecks, approval gaps, and bank connectivity requirements.
  2. Advise clients on payment modernization strategies, including migration from legacy file-based formats (NACHA, MT101, MT103, ISO20022) to API-driven bank connectivity via the ClearConnect Gateway (CCG).
  3. Configure and test bank connectivity for payment initiation, including SWIFT, H2H file exchange, and direct API integrations via the CCG connector framework.
  4. Serve as the Tier 3 escalation point for payment connectivity issues, diagnosing failures across bank portals, middleware, and the Ripple Treasury platform.
  5. Configure payment templates, approval workflows, bank account hierarchies, and currency rules within Ripple Treasury to match each client’s operational model.

Skills

Required

  • 3+ years of deep expertise in corporate payment operations, including multi-currency wire processing, payment factory design, SWIFT messaging (MT101, MT103, MT202), SEPA credit transfers, and domestic real-time payment rails (ACH, RTP, FedNow, Faster Payments).
  • Hands-on experience with bank connectivity methods—SWIFT, SFTP/H2H file exchange, and direct bank APIs—and a working understanding of ISO 20022 message formats.
  • Proficiency with TMS platforms (Ripple Treasury / GTreasury, Kyriba, SAP TRM, or equivalent) with specific focus on payment module configuration and bank account management.
  • Experience using AI tools to accelerate configuration and documentation tasks
  • 3+ years in client-facing treasury consulting, implementation, or professional services roles within a TMS, ERP, or fintech/banking technology environment.

Nice to have

  • Strong knowledge of payment controls: approval workflows, dual-authorization models, sanctions screening, and fraud detection frameworks in a corporate treasury context.
  • Comfort navigating complex data flows between treasury systems, ERPs, and banking portals—including file format transformation (MT101, ACH, ISO20022, etc.) and API-based data exchange.
  • Manage ERP integrations —including SAP, Oracle, Workday, etc.—ensuring seamless payment data flow across the client’s financial systems stack.
  • Consultative Mindset: You ask “why” before “how,” challenge legacy payment processes, and lead clients toward solutions that are both operationally sound and strategically scalable.
  • Communication Skills: The ability to translate payment rail complexity and API mechanics into ROI-framed narratives for treasury leadership and finance executives.
  • Problem-Solving DNA: A methodical approach to diagnosing payment failures—tracing issues from bank portal settings through middleware to platform configuration—rather than escalating or applying surface-level fixes.
  • Cross-functional Collaboration: Proven ability to coordinate across bank partners, platform engineering, and client stakeholders to deliver connectivity outcomes on time and on scope.

What the JD emphasized

  • critical judgment to validate and refine AI-produced outputs