Professional Services II - Amz17578.5

Amazon Amazon · Big Tech · Jersey City, NJ · Corporate Operations

This role focuses on ensuring customer success on the AWS platform by assisting with technical architecture, application development, and cloud migration. It involves collaborating with partners and customers, delivering proof-of-concept prototypes, and providing input to AWS technology roadmaps. The role requires experience with AWS services, cloud-based solutions, and scripting/programming tools.

What you'd actually do

  1. Ensure customer and partner teams success in building applications and services on the AWS platform by utilizing customer facing skills and technical background to drive discussions regarding trade-offs, best practices, project management, and risk mitigation.
  2. Assist in the development of technical architecture and capacity, while also collaborating with partners on key engagements. Own and drive work-streams on projects, involving architecture, design, development, and implementation of Amazon's utility computing web services.
  3. Be a part of the team in delivering proof-of-concept prototypes, topical workshops, and implementation projects.
  4. Focus on key customer solutions, such as Landing zone or AWS Control tower, web applications, enterprise applications, HPC, archiving and disaster recovery.
  5. Assist in the migration of existing applications and the development of new applications using AWS services, working with engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.

Skills

Required

  • Master's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, or related quantitative discipline, and 3 years of experience in the job offered or a related occupation in software engineering, systems engineering, or related IT experience. OR Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, or related quantitative discipline, followed by 5 years of progressively responsible postbaccalaureate experience in the job offered or a related occupation in software engineering, systems engineering, or related IT experience.
  • 1 year of experience with at least one of technology infrastructure, network, compute, storage, virtualization, or Generative AI (GenAI).
  • 1 year of experience with cloud-based solutions to migrate existing workloads and infrastructure to the cloud, or integration of cloud services with on-premises technologies from vendors like Microsoft, IBM, Oracle, HP, or SAP.
  • 1 year of experience with at least three of the following AWS Services and technologies: AWS Backup, Amazon Inspector, Amazon MQ, Athena, AutoScaling, CloudTrail, CloudWatch, Cognito, Config, EBS, EC2, EFS, ELB, Elasticsearch Service, IAM, KMS, Lambda, RDS, Redshift, Route 53, S3, SNS, Snowball, Systems Manager, or VPC.
  • 1 year of experience with scripting and programming tools and languages including, but not limited to Java, Python, CloudFormation, Terraform, Powershell, PHP, C++ or Linux Shell scripting.
  • 1 year of experience with the design, development, deployment or maintenance of IT infrastructure or business software in real-work environments.
  • 1 year of experience working with customer IT teams in designing or troubleshooting cloud and network related architecture.

Nice to have

  • Customer facing skills
  • Technical background
  • Project management
  • Risk mitigation
  • Technical architecture
  • Capacity planning
  • Proof-of-concept prototypes
  • Topical workshops
  • Implementation projects
  • Landing zone
  • AWS Control tower
  • Web applications
  • Enterprise applications
  • HPC
  • Archiving
  • Disaster recovery
  • Migration of existing applications
  • Development of new applications
  • Engineering collaboration
  • Support collaboration
  • Business teams collaboration
  • AWS technology roadmaps
  • Scalability
  • Performance
  • Availability
  • Cost optimization
  • Scripting and programming tools and languages

What the JD emphasized

  • Generative AI (GenAI)