Program Lead

Bank of America Bank of America · Banking · Charlotte, NC +1

Program Lead role supporting Global Markets Operations at Bank of America, focusing on operations excellence and strategic programs including upcoming Gen AI initiatives. Responsibilities include defining program controls, partnering with stakeholders, tracking milestones, analyzing risks, and identifying key requirements. Requires 5-7 years of project management experience in Financial Services, strong Excel and PowerPoint skills, and clear communication abilities. Desired qualifications include PMP certification and experience in Global Markets Operations. Experience using AI tools like Co-Pilot is preferred.

What you'd actually do

  1. Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
  2. Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
  3. Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
  4. Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
  5. Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

Skills

Required

  • Project management experience in Financial Services Industry
  • delivering complex projects on time and on budget
  • manage multiple projects concurrently
  • using excel to analyze complex data set
  • writing business requirements
  • test plans
  • supporting UAT
  • using PowerPoint to tell an effective story
  • Organized and able to operate with limited direction
  • Clear and concise communications
  • ability to influence senior leaders

Nice to have

  • PMP certification
  • Global Markets Operations experience
  • Equities, Fixed Income, Commodities, FX, Derivatives and Futures & Options knowledge
  • end-to-end trade lifecycle knowledge
  • using AI tools like Co-Pilot