Program Manager

AMD AMD · Semiconductors · Taipei City 115, Taiwan · Engineering

Program Manager at AMD responsible for managing customer accounts and their portfolios, understanding customer platforms/solutions, identifying and documenting customer requirements, and establishing engineering schedules. The role drives AMD product solution deliverables and alignment with customer platforms to ensure customer satisfaction throughout the product lifecycle. This involves defining, planning, and driving projects, managing project artifacts, providing status updates, and collaborating with cross-functional teams to mitigate risks and issues.

What you'd actually do

  1. Defines, plans and drives projects and program plans based on management and senior technical guidance
  2. Has responsibility for projects or processes of significant technical importance and for results that cross engineering project areas
  3. Creates and maintains project management artifacts such as schedule, resource and resource forecast, risk and issues logs
  4. Provides unique views of project status updates and facilitates cross development team dependencies and communications
  5. Collect, analyze, organize and publish work performance data via dashboards and recurring status reports

Skills

Required

  • strong analytical skills
  • problem-solving skills
  • risk management skills
  • manage effective relationships in a cross-functional organization
  • meet commitments
  • self-directed
  • work in complex and dynamic ecosystems
  • partner with our cross functional teams
  • manage customer accounts and their portfolio
  • understand our customers platforms/solutions
  • Identify and document customer requirements
  • establish engineering schedules
  • Drive AMD product solution deliverables and alignment with customers’ platforms
  • ensure highest level customer satisfaction throughout their product lifecycle
  • Defines, plans and drives projects and program plans
  • Possesses a thorough knowledge of the principles of project management and can apply them effectively on small to large size projects
  • Has responsibility for projects or processes of significant technical importance and for results that cross engineering project areas
  • Initiates significant changes to existing processes and methods to improve project and team efficiency
  • Creates and maintains project management artifacts such as schedule, resource and resource forecast, risk and issues logs
  • Provides unique views of project status updates
  • facilitates cross development team dependencies and communications
  • Identify action or mitigation plans for issues or risks that arise during the project lifecycle
  • Collaborates with core teams and execution teams to identify areas that require special attention or escalations to identify corrective actions
  • Collect, analyze, organize and publish work performance data via dashboards and recurring status reports
  • Detailed oriented
  • self-driven with a strong sense of pride and ownership
  • Strong organizational skills
  • interpersonal skills
  • presentation skills
  • written communication skills
  • verbal communication skills
  • Ability to build relationships
  • work effectively as a self-starter and as part of a team
  • Proactively involve team members in planning, decision-making and execution efforts
  • Excellent verbal and written communication skills to handle all levels of interaction, including executive level
  • Horizontal leadership/Matrix management experience
  • Technical program management
  • customer relationship management
  • Collaborate in problem solving and mitigating risks with Engineering, Program/Project Management, Business Units and Product Management - both internal and external
  • Bachelor’s or Master’s degree in Computer/Electrical Engineering
  • Formal project management education, PMP / Scrum Master

Nice to have

  • People management experience is desirable

What the JD emphasized

  • customer program launches
  • customer requirements
  • customer satisfaction