Amazon’s Legal Department is looking for a motivated and strong Program Manager to support Amazon Web Services (AWS). AWS provides cloud computing services and IT infrastructure to public and private customers around the globe, including on-demand compute capacity, data storage, AI, machine learning, and more. The role is part of a global legal team responsible for counseling AWS on a broad range of sustainability, product compliance, environmental, health and safety, privacy, trade, and logistics issues across AWS’s supply chains and global data center footprint.
As a Program Manager, you will drive projects focused on the development, implementation, and improvement of systems and processes that support AWS’s legal and regulatory compliance work. You will collaborate with and manage relationships across a diverse set of stakeholders – including legal, technical, and business teams – providing operational support for a wide range of emerging regulatory issues. To be successful in this role, you must be able to work efficiently and independently in a fast-paced environment, planning and prioritizing across multiple workstreams to keep projects on track. You will need to think creatively and strategically to identify root causes and solutions for the short- and long-term, and present your recommendations clearly to stakeholders. You will manage programs and projects end-to-end, facilitate alignment between teams with different — and sometimes competing — priorities, and escalate or act with appropriate urgency to move work forward even in the face of ambiguity.
Amazon offers its employees the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate is enthusiastic, enjoys being challenged, and thrives in a collaborative, team-oriented environment. Some travel may be required.
Key job responsibilities
- Drive the development, implementation, and continuous improvement of systems and processes that support AWS legal’s regulatory risk management and compliance team
- Collaborate with and manage relationships across a diverse set of stakeholders, including legal, technical, and business teams
- Manage programs and projects end-to-end, from conception through completion, ensuring clear communication and on-time delivery across multiple workstreams
- Plan and prioritize work to keep projects on track in a fast-paced environment
- Ascertain the root cause of problems and develop both short- and long-term solutions, presenting recommendations clearly to stakeholders and leadership
- Facilitate alignment between teams with different — and sometimes competing — priorities, escalating or acting with appropriate urgency to move work forward even in the face of ambiguity
- Lead process improvement initiatives, leveraging data, metrics, and technology to drive operational efficiency
A day in the life On any given day, you might start by reviewing the status of several active projects, identifying blockers, and adjusting priorities to keep workstreams on track. Mid-morning could bring a cross-functional sync with legal, engineering, and business teams — where you’ll help surface trade-offs, build consensus, and drive decisions forward. In the afternoon, you might be drafting an update for senior leadership, digging into a process gap flagged in your metrics, or coordinating with stakeholders on a topic that spans multiple teams and time zones. It is your responsibility to ensure stakeholders are informed on project deliverables, timelines, and other pertinent information. You will use your writing skills to share project updates and draft documents as needed. You will also leverage AI tools to streamline workflows, surface insights, and improve the efficiency of compliance processes — and to identify new ways that technology can raise the bar on how the team operates.
About the team The role is part of a global legal team responsible for counseling AWS on a broad range of regulatory risk management and compliance topics, including product safety compliance, sustainability, environmental, health and safety, privacy, trade, and logistics issues across AWS’s supply chains and global data center footprint.
Basic Qualifications
- 3+ years of program or project management experience
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- Bachelor's degree
- Experience leading process improvements
- Experience effectively communicating complex concepts through written and verbal communication
- Experience delivering projects from conception through completion
Preferred Qualifications
- Master's degree, or PMP certificate
- Experience defining and implementing process improvement initiatives using data and metrics
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leveraging technology to drive process improvements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually