Program Manager

Ford Ford · Auto · Dearborn, MI +1 · Marketing & Sales

Program Manager for the Ford.com team, responsible for digital marketing and delivery expertise to improve sales and customer dedication. This role involves scope communication, capacity planning, roadmap management, and operational measurement for cross-portfolio workstreams. The Program Manager will implement new portfolio processes, champion team growth, and utilize project management, communication, and problem-solving skills to ensure timely and within-budget project delivery. Key responsibilities include presenting delivery plans, managing multiple projects, guiding product teams on agile practices, defining project strategy and requirements, managing risks, and documenting project scope and implementation plans. Requires a Bachelor's degree or equivalent experience, 5+ years of project management in fast-paced environments, 3+ years in agile development, and 4+ years each in web development and creative execution management.

What you'd actually do

  1. Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
  2. Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
  3. Assist in new process creation and roll-out
  4. Provide guidance to product teams on agile ceremonies, best practices, and implementation
  5. Help the product lead define and articulate project strategy and objectives, scope, and business requirements

Skills

Required

  • Bachelor’s degree or a combination of education and equivalent experience
  • 5 + years of project management experience working in a fast-paced, environment where priorities shift on a regular basis
  • Clear understanding of analytics implementation and process
  • Firm grasp of capacity-based planning
  • Demonstrable ability to complete projects according to outlined scope, budget and timeline
  • 3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
  • 4+ years of experience in project management specific to web development
  • 4+ years of experience managing creative execution

Nice to have

  • Master’s Degree
  • Agency experience highly preferred
  • Scrum Master or formal training in an agile delivery model
  • PMP certification
  • Ability to work both independently and multi-functionally to achieve desired results
  • Understanding of ecommerce standard processes

What the JD emphasized

  • digital marketing
  • delivery expertise
  • customer dedication
  • portfolio management
  • roadmap management
  • operational measurement
  • agile ceremonies
  • web development
  • creative execution