Program Manager, Fulfilment Optimization, Supply Chain Fulfillment Optimization

Amazon Amazon · Big Tech · 13, Japan +1 · Fulfillment & Operations Management

Program Manager role focused on optimizing delivery efficiency within Amazon Japan's supply chain. Responsibilities include data analysis, reporting, planning and executing improvement initiatives, and collaborating with various internal teams. The role emphasizes data-driven decision-making and process improvement to enhance service and reduce costs. While the company utilizes AI/GenAI tools, this role is not directly involved in building or shipping AI models.

What you'd actually do

  1. Data Analysis and Reporting: You will be responsible for analyzing various data and metrics, and creating reports to share information with stakeholders. You must independently understand complex supply chain mechanisms and effectively deep-dive into vast amounts of data. This requires advanced comprehension and logical thinking skills.
  2. Planning and Execution of Delivery Efficiency Improvements: Based on analysis results, you will identify issues and plan and execute initiatives to improve shipping/delivery efficiency and reduce costs. You will manage projects while coordinating with relevant departments.
  3. Planning Creation: Working collaboratively with Business, Finance, and Transportation departments, you will create short-term and medium-to-long-term plans. You will consistently handle everything from creating plans based on the above analysis and understanding of future changes to explaining them to stakeholders.
  4. System Improvements: Regarding planning systems, you will serve as the point of contact until implementation by determining implementation priorities considering Japan-specific business context, localizing specifications, and coordinating with stakeholders while assessing impact on Japanese business operations.

Skills

Required

  • 3+ years of program or project management experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
  • SQL

Nice to have

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • Excited about working in a diverse group and contributing to an inclusive culture