This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Our vision in the Applied AI Solutions Go-To-Market team is to be a leading provider of AI and Agentic business applications, leveraging Amazon's unique experience and expertise, used by millions of companies around the world to manage their day-to-day operations. Our mission is to accelerate our customers' businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges.
We are seeking a highly organized, detail-oriented Program Manager to serve as the operational backbone of the GTM Acceleration team within Applied AI Solutions. This role is the PM for everything across the team — you will own the rhythm of business, drive accountability across all deliverables, manage stakeholder communications, and ensure the team operates at peak effectiveness.
This is not a traditional program management role. We expect you to leverage AI tools daily to streamline your work, automate repetitive tasks, and multiply your impact. You will also serve as a key writing contributor — drafting communications, authoring the GTM Acceleration Monthly Update, and helping leadership look around corners. Additionally, you will perform executive assistant-type functions for the team leader, including scheduling, event planning, and proactive coordination.
The ideal candidate is an exceptional writer with Amazonian document-writing skills, a natural organizer who thrives on bringing structure to ambiguity, and someone who sees AI as a daily force multiplier for operational excellence.
Key job responsibilities
- Own and drive the GTM Acceleration team's operating cadence end-to-end — team meetings, monthly business reviews, quarterly planning, and OP cycles — with agendas for every meeting, clear action items, and relentless follow-through to ensure nothing slips between team forums.
- Manage team goals, deliverable tracking, and Asana project hygiene; proactively flag risks, blockers, and slipping timelines to leadership before they become issues.
- Author and own the GTM Acceleration Monthly Update — a leadership-facing narrative synthesizing accomplishments, metrics, risks, and priorities across all workstreams.
- Draft, edit, and contribute to strategic documents and stakeholder comms with high-quality Amazonian writing — clear, data-driven, and customer-obsessed.
- Leverage generative AI tools (Amazon Q, Kiro, and others) daily to automate reporting, synthesize information, and streamline operational workflows; build and maintain team knowledge bases, dashboards, and shared resources to ensure team information is discoverable and new members are onboarded effectively.
- Manage scheduling, calendar coordination, and meeting preparation for the team leader; anticipate needs, help leadership look around corners, and serve as the operational force multiplier — triaging priorities, drafting responses, and ensuring nothing falls through the cracks.
- Plan and execute team events, offsites, and all-hands meetings — owning logistics, agendas, communications, and follow-up actions.
- Drive cross-functional coordination across GTM Acceleration workstreams, ensuring stakeholder alignment, dependency management, and clear ownership of deliverables.
- Ensure the GTM Acceleration team completes required upskilling, training, and certifications on schedule; stand up and manage a mentorship program for AAIS GTM that pairs team members with mentors and tracks engagement; evolve AAIS Embark onboarding to align with the current state of the portfolio and ensure continued maintenance throughout the year.
About the team Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- 2+ years of technical program management experience managing cross-functional programs and driving execution across multiple teams
- Hands-on experience building with generative AI technologies and tools
- Experience with Amazon QuickSight or similar BI/analytics platforms, including building dashboards, data models, and automated workflows
- Demonstrated ability to translate business requirements into technical solutions and drive implementation
- Experience managing rhythm of business processes, including monthly business reviews and cross-team coordination
Preferred Qualifications
- Experience planning, managing, and delivering customer-focused documentation across multiple teams
- 3+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Proficiency with QuickSight, including knowledge spaces, flows, Quick Pages, and advanced features
- Hands-on experience building solutions in Kiro or similar AI development environments
- Demonstrated ability to use generative AI tools as a daily force multiplier for automating repeatable work, performing analysis, and accelerating action
- Demonstrated curiosity to prototype in AI tools and turn one-off ideas into durable team assets
- Experience with AI/ML technologies, including prompt engineering, model selection, and AI application development
- MBA or Master's degree in technical field
- Experience with AWS services and cloud technologies
- Background in Business Application Technologies, including End User Compute (EUC), Supply Chain, Contact Center as a Service, or related domains
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Irvine - 74,200.00 - 129,800.00 USD annually USA, CA, Mountain View - 81,600.00 - 142,800.00 USD annually USA, CA, San Diego - 74,200.00 - 129,800.00 USD annually USA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually USA, IL, Chicago - 74,200.00 - 129,800.00 USD annually USA, NY, New York - 81,600.00 - 142,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually USA, TX, Dallas - 74,200.00 - 129,800.00 USD annually USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually