Program Manager, Ways of Working

Fivetran Fivetran · Data AI · Denver, CO · Internal Operations General Department

This role is responsible for defining and governing how the combined Fivetran + dbt Labs organization uses its core collaborative platforms (Notion, Slack, Google Workspace, Jira) to get work done. A key aspect involves leveraging AI to manage these systems, keep workspaces clean, enforce best practices, and align with the AI Transformation team on AI usage within these tools. The role requires expertise in administering these platforms and a demonstrated ability to redesign workflows around AI, including using AI agents for automation and governance.

What you'd actually do

  1. Define and drive NewCo’s ways of working across six dimensions:
  2. Define what “good” looks like for each core tool and publish it as canonical, company-wide guidance
  3. Leverage AI to keep workspaces clean, audit for inconsistencies, and maintain standards at scale
  4. Run recurring compliance checks and drive channels and workspaces into conformance over time
  5. Partner with department champions to roll out standards and support adoption

Skills

Required

  • Deep, hands-on expertise administering Notion at scale — governance, databases, information architecture, and permissions
  • Strong working command of Slack, Google Workspace, and Jira administration and best practices
  • Proven ability to define standards and drive cross-functional adoption without direct authority
  • Excellent written communication — able to produce clear, canonical guidance that teams actually follow
  • Program management discipline: can run rollouts, track compliance, and manage stakeholders across functions
  • Comfort operating in ambiguity and building a function from the ground up
  • Strong judgment on where to standardize vs. where to leave teams autonomy
  • Advanced fluency with conversational AI systems (Claude, ChatGPT) — not just basic prompting, but structuring complex, multi-step work and reliably getting high-quality output
  • Demonstrated track record of redesigning workflows around AI, not merely bolting it onto existing processes — able to identify where AI creates real leverage and where it doesn’t
  • Hands-on experience with AI features native to our core tools (e.g. Notion AI, Glean-style search, Atlassian Intelligence) and the judgment to codify their use into company best practices
  • Ability to build AI-assisted governance at scale — using AI to audit workspaces, surface inconsistencies, and maintain standards across thousands of pages and channels
  • Fluency with AI agents and automation to eliminate manual, repetitive administration

Nice to have

  • Experience standing

What the JD emphasized

  • no single owner responsible for defining a consistent, governed baseline
  • making Notion excellent as NewCo’s primary knowledge management platform
  • defining how the combined Fivetran + dbt Labs organization uses its core collaborative platforms to get work done
  • Advanced fluency with conversational AI systems (Claude, ChatGPT) — not just basic prompting, but structuring complex, multi-step work and reliably getting high-quality output
  • Demonstrated track record of redesigning workflows around AI, not merely bolting it onto existing processes
  • Hands-on experience with AI features native to our core tools (e.g. Notion AI, Glean-style search, Atlassian Intelligence) and the judgment to codify their use into company best practices
  • Ability to build AI-assisted governance at scale — using AI to audit workspaces, surface inconsistencies, and maintain standards across thousands of pages and channels
  • Fluency with AI agents and automation to eliminate manual, repetitive administration