Overview
About Microsoft
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture embraces a growth mindset, inspires excellence, and encourages teams to bring their best each day. We learn what matters most to our customers so we can make customer-first decisions and deliver innovations that create meaningful impact at scale.
Responsibilities
- Lead end-to-end delivery of complex, high-impact customer programs across the full lifecycle, from envisioning through planning, execution, and closure
- Drive successful delivery outcomes by securing resources, managing risks, resolving escalations, and ensuring accountability for scope, schedule, budget, and quality
- Partner with Sales to support deal setup, contract execution, compliance, and financial governance from approval through invoicing and closure
- Build and maintain trusted relationships with senior customer and internal stakeholders, including C-suite executives, serving as a strategic advisor and voice of the customer
- Guide program planning across large, multi-workstream initiatives, including resource allocation, dependency management, change control, and governance rhythms
- Oversee delivery performance, financial health, forecasting, and consumption acceleration to support customer value realization and business growth
- Lead pre-sales and proposal activities for complex engagements, shaping statements of work, delivery approaches, risk assessments, and value propositions
- Champion intellectual property reuse and creation, driving standardization of delivery artifacts and continuous improvement practices
- Ensure compliance with contractual, privacy, and confidentiality requirements, promoting best practices across teams and regions
- Drive closure activities, capture lessons learned, and contribute to readiness, knowledge sharing, and capability building across the organization
- Embody Microsoft’s culture and values in all interactions
Qualifications
Minimum Experience
- Bachelor’s degree in a related field and 7+ years of project or program management experience, or equivalent practical experience
- Experience leading complex technology delivery programs and cross-functional teams
- Experience engaging senior customer stakeholders and managing executive-level communications
- Experience delivering customer and business outcomes with accountability for quality, risk, and financial performance
- Working knowledge of cloud technologies, including Azure and AI-enabled solutions.
Preferred Experience
- Experience leading large-scale, complex transformational programs with direct, partner, and matrixed teams
- Experience in financial management, forecasting, and portfolio-level budget ownership
- Project or program management certifications (PMP, PgMP, or equivalent) and/or Agile certifications
- Experience shaping pre-sales engagements, delivery approaches, and commercial proposals
- Experience driving enterprise cloud and AI adoption, and managing programs with a focus on security, data privacy, or compliance.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**