Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.
This job is responsible for managing cross-functional and/or inter-departmental NFRR Regulatory Reporting projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business operations and technology teams to develop a plan to deliver and sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.
Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. • People Manager & Coach: Knows and develops team members through coaching and feedback. • Financial Steward: Manages expenses and demonstrates an owner’s mindset. • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Responsibilities:
- Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
- Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
- Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
- Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
- Supports the adoption and sustainment of change initiatives and helps assess adoption risks
- Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders
**Required Skills & Experience **
· 4+ years of hands-on project management experience, delivering initiatives to plan, scope, and budget using structured delivery methodologies.
· Demonstrated ability to manage multiple concurrent initiatives in a fast-paced, high-control environment.
· Working knowledge of Operations processes and regulatory-driven change.
· Proven experience translating ill-defined or evolving requirements into structured plans, milestones, and outcomes.
· Strong stakeholder management skills, with the ability to communicate effectively across senior leaders, subject matter experts, and delivery teams.
· High proficiency with Microsoft Office tools, including Excel (tracking, analysis, reporting), PowerPoint (executive communications), Word (documentation)
**Desired / Value-Add Skills **
· Experience within Global Banking, Markets, or Regulatory Operations, with exposure to Non-Financial Regulatory Reporting (NFRR) or similar mandates.
· Proficiency in process design, documentation, and mapping to support control clarity and operational resiliency.
· Working knowledge of Agile and hybrid delivery methods, including Agile tools and ceremonies.
· Track record of successfully working across diverse viewpoints and complex stakeholder landscapes to drive aligned outcomes.
· Demonstrated learning agility and commitment to continuous improvement in service of clients, regulators, and business partners.
· Willingness and ability to challenge the status quo, introducing innovative approaches that improve efficiency, transparency, and risk management.
Skills:
- Collaboration
- Controls Management
- Issue Management
- Problem Solving
- Project Management
- Change Management
- Policies, Procedures, and Guidelines Management
- Process Management
- Process Performance Measurement
- Written Communications
- Active Listening
- Drives Engagement
- Prioritization
- Process Design
- Process Mapping
Business Results • Anticipates risks and obstacles and devises plans to manage them • Pursues aggressive goals and continuously raises performance expectations to achieve excellence • Challenges the status quo and seeks opportunities for improvement • Holds others to account for their responsibilities • Strong analytical and problem solving skills
Shift:
1st shift (United States of America)
**Hours Per Week: **
40
Pay Transparency details
US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536)
Pay and benefits information
Pay range
$69,900.00 - $122,400.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.