Project Manager, Launch Operations

Netflix Netflix · Big Tech · Mumbai, India · Program Management

Project Manager for Netflix's Launch Operations team in India, responsible for the end-to-end project management of title launches globally, ensuring timely delivery of assets and seamless operations through workflow innovation, risk mitigation, and cross-functional collaboration.

What you'd actually do

  1. You will own and be accountable for the end-to-end, on-service project management of titles from across the globe. While multiple teams (internal and external) are responsible for creating and delivering assets, you will be responsible for ensuring those assets are coming in at the right time and keeping the project (each title) moving towards a predetermined launch date that all of your stakeholders are aligned to.
  2. You will help shape and redesign existing workflows to help accelerate the efficiency of our operations in line with key business objectives for our group.
  3. Partner with internal and external teams (vendors) to ensure operational momentum and seamlessness across launches.
  4. Exercise sound judgment and risk mitigation to create/modify delivery and launch plans including use cases that fall outside the norm.
  5. Partner with our Technology, Engineering, Partnerships, and Quality Control teams within Global Product Creative Operations, to guide tooling, workflow, and vendor needs to help scale operations.

Skills

Required

  • Excellent project management skills
  • ability to keep multiple priorities moving at the same time
  • Extensive experience in contributing to scale initiatives/projects with clear business impact
  • Experience in a global organization and team
  • Excellent verbal and written communication skills
  • An analytical and innovative mindset
  • A passion for operations
  • A tools-first mentality
  • The ability to build deep cross-functional relationships
  • A business and team-first attitude
  • A self-starter mentality
  • An optimistic, solutions-driven attitude

Nice to have

  • Fluency in an additional language is a bonus

What the JD emphasized

  • rigorous Project Management
  • risk mitigation
  • workflow innovation
  • challenging the status quo
  • influencing change
  • ambiguity
  • messy
  • behind-the-scenes
  • engine that keeps the Product moving
  • risk mitigation
  • scale operations
  • scale initiatives/projects
  • work smarter not harder
  • tools-first mentality
  • judgment and communication are critical