We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!
Mustang Exterior Production Vehicle Team (PVT) uses design thinking & user experience methods to deliver breakthrough products and services in a vehicle production environment that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!
In this position...
- Own functional warranty quality objectives for the base function CPR & (R/1000, time to contain, time to resolve).
- Respond to plant/supplier issues before they leave assembly plants. Evaluate chronic and new warranty issues to push for cut off and resolution ASAP.
- Co-chair Variability Reduction Team (VRT) meetings and report-outs at the plant.
- Lead problem-solving, containment, and resolution of Interior 0-3 MIS and 36 MIS warranty.
- Analyze warranty claims and customer verbatims. Contact dealer technicians for repair information. On occasion travel to Dealers to review and root cause issues on vehicles.
- Lead 8D's, A3's, SIMPSN, JIRA, and problem resolution for IRIS Warranty communication and coordination with VFG/Plant/Others, author projects, manage implementation, calculate impact, and handle warranty glidepath forecasting.
- Support and author current-production WERS Concerns and Alerts for Interior systems.
- Diagnose Body Interior related concerns; work with PD & core engineering, plant, and suppliers on quality Root Cause ICA, PCA and Detection.
- Conduct investigations for related quality concerns identified on vehicles or individual parts and work with the plant and engineering personnel on resolution.
- Presentations to leadership on issue details to communicate root cause and corrective actions.
- Help with launches of Mustang programs to resolve common or new issues and to ensure build readiness and manufacturing feasibility.
- Lead & participate in cross-functional teams to resolve plant disruptions & drive root cause analysis and corrective action implementation (8D, 5 Why, etc.)
What you'll do...
- Support supplier and PD requests for component changes (SREA); run requested trials
- Support major/minor launches, starting at LR with focus on quality (Launch team leads)
- Support Stop Ship and prevention - identify issues, coordinate subject matter experts, advise severity and next steps/containment; interface with CCRG
- Support Stop Ship and prevention - identify issues, coordinate subject matter experts, advise severity and next steps/containment, interface w CCRG
- Support TVM objectives, including maintaining quality and completing assembly plant trials.
- Support weekly Vehicle Function Group (VFG) subsystem Quality Meetings, weekly Functional Quality Reviews (FQR) with the Functional Chief Engineer, daily plant quality meeting, & monthly Vehicle Quality Reviews (VQR).
- Support plant FTT, IQ and High Hurts when design element is involved.
Position is located at Flat Rock Assembly Plant located in Flat Rock Michigan.
You'll have...
- Bachelor of Science in Mechanical Engineering
- 5+ years of experience in PD, manufacturing, and/or quality roles
- Proficient in structured problem-solving techniques (8D, 3L5Y, DMAIC, Six Sigma, etc)
- Knowledge of GSAR, IRIS, SIMPSN, and other quality tools
- Highly motivated and capable of leading cross-functional resolution of quality issues
- Capable of succinctly communicating issues/resolution to all levels of leadership.
Even better, you may have...
- Master’s Degree in Mechanical Engineering
- 7+ years of experience in PD, manufacturing, and/or quality roles
- Six Sigma greenbelt or blackbelt certified
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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