About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a proactive and driven Quality Engineer to join our rapidly expanding Electric Vehicle (EV) manufacturing team. This critical role is responsible for leading the immediate response to customer quality issues, driving rapid containment on the production line, and conducting thorough root-cause analyses to ensure customer satisfaction and enhance the quality of our manufacturing facilities. This will be located in our Normal, Illinois manufacturing facility. Responsibilities Quality Loops Management: Lead the end-to-end customer complaint process specifically for EV manufacturing issues (e.g., interiors, exteriors, LVE, chassis, HV). Identify and solve quality issues within our factory quality gates, ensuring defects are contained effectively and fixed with robust corrective actions. Rapid Response & Containment: React quickly to quality escalations, initiating and driving immediate containment actions on the shop floor to protect the customer. Problem Solving: Lead structured investigations (5D/8D, Kaizen methodology) ensure the timely implementation and closure of all corrective actions. Cross-Functional Collaboration: Coordinate and lead cross-functional teams, including Production, Engineering, and Supplier Quality, to quickly resolve urgent manufacturing and field quality issues. Failure Analysis: Support investigating complex component failures using established problem-solving tools (e.g., 5 Why, Fishbone diagrams, Fault Tree Analysis). Process Audit: Conduct production line audits to verify the effectiveness of containment actions and prevent defect recurrence. Production Support: Provide real-time data analysis and quality feedback to support fast-paced EV production goals. Documentation: Update essential quality documents (quality alerts, work instructions, process documents) based on lessons learned from field and manufacturing issues. Qualifications Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial, Mechatronics, or a related field). 2+ years of dedicated quality engineering experience, preferably within automotive manufacturing. Production Operations Knowledge - Understanding of day-to-day production line operations, escalations, reports. Proven experience coordinating in-plant containment actions in production environments. Working knowledge of core quality tools and standards, including APQP, PPAP, FMEA, SPC and 8D methodology.. Excellent communication skills and a demonstrated ability to work effectively under pressure. Must be able to travel at least 20%, travel may increase in time This position is subject to cover 1st / 2nd / 3rd shift if needed Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Strong interpersonal, written, and verbal communication skills. Team player - ability to work in a fast-paced, highly ambiguous, multi-cultural environment with cross-functional teams Pay Disclosure Salary Range for Illinois Based Applicants: The salary range for this position is $78,200 - $97,700 for Illinois based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. Benefits Summary: We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 1/13/2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Quality Engineer
Rivian is seeking a Quality Engineer for their EV manufacturing team. This role focuses on responding to customer quality issues, driving containment on the production line, and conducting root-cause analyses to improve manufacturing quality. Responsibilities include managing customer complaint processes, identifying and solving quality issues within factory gates, rapid response to escalations, leading structured investigations (5D/8D), cross-functional collaboration, failure analysis, process audits, production support, and documentation.
What you'd actually do
- Lead the end-to-end customer complaint process specifically for EV manufacturing issues (e.g., interiors, exteriors, LVE, chassis, HV).
- Identify and solve quality issues within our factory quality gates, ensuring defects are contained effectively and fixed with robust corrective actions.
- React quickly to quality escalations, initiating and driving immediate containment actions on the shop floor to protect the customer.
- Lead structured investigations (5D/8D, Kaizen methodology) ensure the timely implementation and closure of all corrective actions.
- Coordinate and lead cross-functional teams, including Production, Engineering, and Supplier Quality, to quickly resolve urgent manufacturing and field quality issues.
Skills
Required
- Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial, Mechatronics, or a related field)
- 2+ years of dedicated quality engineering experience
- Production Operations Knowledge
- Proven experience coordinating in-plant containment actions in production environments
- Working knowledge of core quality tools and standards, including APQP, PPAP, FMEA, SPC and 8D methodology
- Excellent communication skills
- demonstrated ability to work effectively under pressure
Nice to have
- preferably within automotive manufacturing
What the JD emphasized
- quality engineering experience
- automotive manufacturing
- Production Operations Knowledge
- in-plant containment actions
- core quality tools and standards, including APQP, PPAP, FMEA, SPC and 8D methodology