At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
Supply Chain Engineering
**Job Sub Function: **
Quality Engineering
Job Category:
Scientific/Technology
All Job Posting Locations:
Leiden, South Holland, Netherlands
Job Description:
**About Innovative Medicine **
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Role Overview
The role is a Quality Support Specialist acting as an established individual contributor within Operations. This position is responsible for executing routine quality-related tasks with limited supervision and supporting more complex activities when required. The role ensures that products and processes meet quality and regulatory requirements, while contributing to risk mitigation, continuous improvement, and compliance initiatives. The individual maintains strong communication with internal stakeholders and upholds high standards of professionalism, accuracy, and accountability.
Key Duties & Responsibilities
- Execute quality processes and activities to ensure compliance with operational and regulatory requirements.
- Conduct and support nonconformance investigations, including CAPA and change control processes from initiation through completion.
- Review, update, and maintain accurate documentation in line with regulatory, audit, and internal requirements.
- Monitor quality risks, escalate issues, and support implementation of mitigation actions and continuous improvement initiatives.
- Perform GEMBA walks to observe GMP adherence and ensure compliance on the production floor.
- Ensure timely completion of quality records and maintain compliant documentation standards.
- Collaborate with internal teams, supporting both routine and complex administrative and quality-related tasks.
Requirements
- MBO-4 qualification with relevant experience (minimum 3 months).
- English proficiency at B2 level or higher.
- Intermediate MS Office skills, basic data analysis capability, and strong proficiency in business applications.
- Strong attention to detail with a high-quality mindset and commitment to accuracy.
- Proactive, organized, and accountable, with the ability to work both independently and in a team.
- Flexible and adaptable, able to manage changing priorities with a sense of urgency.
- Strong communication skills with the ability to build effective relationships with stakeholders and customers.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here’s what you can expect:
- **Application review: **We’ll carefully review your CV to see how your skills and experience align with the role.
- **Getting to know you: **If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
- **Staying informed: **We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
- **Final steps: **For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA
**Required Skills: **
Preferred Skills:
The anticipated base pay range for this position is:
€38.300,00 - €61.410,00
Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.