Quality Manager

Caterpillar Caterpillar · Industrial · Decatur, IL

Oversee the administration and continual improvement of Quality Management Systems (QMS) to ensure the quality and reliability of manufactured products. Lead quality strategies, audits, corrective actions, and a culture of continuous improvement, partnering closely with manufacturing, engineering, and operations leaders to solve complex quality challenges with data-driven decisions.

What you'd actually do

  1. Develop and deploy quality assurance strategies, processes, guidelines, and control plans that ensure manufactured product quality and reliability.
  2. Recruit, develop, and lead quality team members to achieve organizational goals while building a continuous improvement culture.
  3. Ensure adherence to customer requirements and product/service specifications, driving customer satisfaction through disciplined quality execution.
  4. Lead internal quality audit readiness and execution and coordinate external on-site audits; identify deviations from standards and implement corrective actions.
  5. Drive change using data—review quality and manufacturing reports with quality assurance, production, management, and engineering teams to resolve issues at the root cause.

Skills

Required

  • Quality Management System (QMS)
  • Problem Solving
  • Lean Manufacturing
  • Decision Making & Critical Thinking
  • Influencing & Relationship Management
  • Planning & Organizing

Nice to have

  • internal and external audits
  • corrective and preventive action (CAPA)
  • statistical process control (SPC)
  • supplier quality
  • high-performing teams