Quality Manager

Caterpillar Caterpillar · Industrial · Santa Catarina, Nuevo León

Quality Manager role at Caterpillar focused on ensuring products meet specifications, promoting a quality-focused culture, leading a team, collaborating with stakeholders, and implementing solutions for customer satisfaction, process efficiency, and certification standards. Responsibilities include leading new product testing, ensuring adherence to global quality processes, overseeing implementation of quality systems (APQP, PPAP), developing quality plans, generating quality reports, conducting root cause analysis, and acting as the primary quality contact for customers.

What you'd actually do

  1. Leads testing new products by selecting configurations, designing test programs, coordinating evaluations and tear-downs, identifying issues, and recommending improvements to reduce warranty costs and enhance product quality.
  2. Ensures adherence to global quality processes and reports QMS execution to management. Manages priorities, schedules reviews, and oversees shop floor quality controllers.
  3. Oversees implementation of tools and processes supporting global quality systems (e.g., APQP, PPAP, MQ11005/MQ12005), ensuring alignment with Caterpillar Production System (CPS) principles.
  4. Develops and monitors quality plans to meet Caterpillar standards and QS9000 certification requirements through internal audits and reporting.
  5. Generates quality reports and drives continuous improvement by collecting inspection data and publishing defect reports across all production stages.

Skills

Required

  • Bachelor’s degree in manufacturing or any related engineering degree
  • Expert in Quality
  • English Advanced
  • Planning: Tactical and Strategic
  • Quality Management
  • Collaboration
  • Influencing
  • Problem Solving
  • Quality Risk Management
  • Lean Manufacturing
  • Root Cause Analysis (RCA)

Nice to have

  • Participation as a member of ERG
  • Lead Six Sigma Project
  • Master’s degree

What the JD emphasized

  • Expert in Quality
  • QS9000 certification requirements