Quality Process Lead

Johnson & Johnson Johnson & Johnson · Pharma · Raynham, MA +1 · Remote

This role is for a Quality Process Lead at Johnson & Johnson, focusing on the execution and management of global Stop Shipments. Responsibilities include coordinating stakeholders, providing ERP support, managing product traceability, handling batch information, revising procedures, and supporting investigations and audits within a quality management system. The role requires experience in a quality environment and with ERP systems, with preferred knowledge of ISO and FDA standards for medical products.

What you'd actually do

  1. Responsible for the execution of Stop Shipment Cases
  2. Coordinating, leading communication between stakeholders, LOCs, and management
  3. Work with ERPs and provide ERP support and guidance.
  4. Provide product traceability escalations and Field Actions
  5. Changing, creating, and maintaining critical batch information (e.g. Expiry Date.)

Skills

Required

  • 2 years of related experience in a Quality environment
  • Strong proficiency with Microsoft Office tools, including Outlook, Excel, PowerPoint, Visio, and Office 365
  • Worked with ERP systems
  • Worked in a diverse, international work environment
  • Ability to work cross functional and with diverse teams
  • High degree of responsibility

Nice to have

  • Familiar with ISO and FDA standards for medical products (ISO 13485 and 21CFR820)
  • Knowledge in Process Improvements
  • Worked in a healthcare/medical device environment
  • Business Process Management (BPM)
  • Compliance Management
  • Cross-Functional Collaboration
  • Data Reporting
  • Process Optimization
  • Quality Control (QC)
  • Quality Management Systems (QMS)
  • Quality Standards