Quality Systems Specialist
Company:
Boeing United Kingdom Limited
Boeing Global Services is seeking a Quality Systems Specialist to support our Commercial Training Solutions business. Join a growing team focused on ensuring quality & compliance across a diverse portfolio of solutions including flight training services, simulator operations, and aircraft maintenance training. This position is perfect for someone passionate about aviation, driven to improve quality, and eager to work in a collaborative environment to deliver world-class services to airline customers and advance global aviation safety.
As part of a global quality organization, you will provide end-to-end quality management guidance to leaders, business units, and cross-functional teams. Your primary responsibilities will draw on deep knowledge of quality systems to design, implement, and sustain robust compliance and improvement activities across the enterprise.
A successful candidate will have proven quality management experience in a services delivery, training, or software business, ideally in the aviation industry, along with strong expertise in internal auditing and process conformance oversight.
Job responsibilities include, but are not limited to:
- Design and implement innovative solutions for complex quality problems, ensuring alignment with business objectives and customer requirements
- Lead the development and refinement of new work practices, techniques, and quality standards; recognized as a go-to expert within the Quality organization
- Oversee document control processes, including issuance, revision tracking, access management, and records retention, to maintain quality and compliance
- Develop and deliver tailored training, coaching, and guidance on audits, root cause analysis, CAPA, continuous improvement, and core quality management principles
- Partner with stakeholders to define, implement, and maintain meaningful quality metrics and dashboards that enable data-driven decisions and measure process health
- Plan and execute site, system, and process audits to verify compliance with industry standards (e.g., AS9100), aviation regulation, and customer requirements
- Advise and collaborate with senior leadership to design and deploy process improvements that affect multiple teams and locations, driving measurable operational gains
- Operate with a high degree of autonomy, setting objectives and selecting approaches while ensuring consistent, compliant outcomes across assignments
- Continuously expand your expertise in quality management and best practices to strengthen organizational capability
Basic Qualifications (Required Skills and Experience)
- 5+ years of experience implementing and maintaining Quality Management Systems (QMS) in a services delivery, training, or software business.
- 5+ years of experience applying process improvement and problem-solving methodologies (root cause analysis, CAPA)
- Strong written, verbal, and presentation skills; ability to communicate technical and compliance concepts to leadership and technical teams
- Demonstrated ability to perform audits and generate actionable findings and remediation plans.
- Able to obtain and maintain a valid passport and travel internationally without restriction
Preferred Qualifications (Desired Skills and Experience)
- Experience auditing Approved Training Organizations (ATO), Flight Simulation Training Device (FSTD), or Maintenance Training Organizations (MTO)
- Professional certifications such as ASQ CQA or equivalent
- AS9100 lead auditor certification or equivalent
- Six Sigma Green Belt or higher
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:
- Competitive salary and annual incentive plans
- Continuous learning - you’ll develop the approach and skills to navigate whatever comes next
- Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
- An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
- Excellent Adoption and Parental leave options
- 23 days plus UK public holidays and a Winter Break between Christmas and New Year
- Pension Plan with up to 10% employer contribution
- Company paid BUPA Medical Plan
- Short Term Sickness: 100% pay for the first 26 weeks
- Long Term Sickness: 66.67% of annual salary from 27th week
- 6x annual salary life insurance
- Learning Together Programme to support your on-going personal and career development
- Access to Boeing’s Well Being Programs, tool and incentives
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Not a Shift Worker (United Kingdom)