Quality Technician

Caterpillar · Industrial · Cienega de Flores, Nuevo León

The Quality Technician supports manufacturing excellence by ensuring products and processes meet defined quality standards. This role performs inspections, analyzes non-conformance data, supports root cause analysis, and maintains Quality Management System (QMS) documentation. The technician partners closely with manufacturing, engineering, and quality teams to drive corrective and preventive actions.

What you'd actually do

  1. Perform product, process, and material inspections to ensure conformance with quality standards and specifications.
  2. Collect, analyze, and report non‑conformance data; support root cause analysis and corrective actions.
  3. Produce inspection and measurement reports; participate in Measurement Systems Analysis (MSA).
  4. Maintain and update Quality Management System (QMS) documentation and records.
  5. Train and support manufacturing and quality team members on inspection, testing, and quality requirements.

Skills

Required

  • Associate degree and/or Bachelor’s degree required in Engineering or related field.
  • Familiarity with inspection tools, gauges, and basic metrology concepts.
  • Accuracy & Attention to Detail
  • Problem Solving & Root Cause Analysis
  • Decision Making & Critical Thinking
  • Manufacturing Processes (Foundational)
  • Product Testing (Foundational)
  • Effective Communication
  • Quality Management Systems (QMS)

Nice to have

  • Prior experience in manufacturing quality, inspection, or production support is desirable.
  • Exposure to continuous improvement, corrective action, or audit support activities.
  • ISO 9001 experience (desirable).