Quality Technician

Caterpillar Caterpillar · Industrial · Santa Catarina, Nuevo León

This role is for a Quality Technician at Caterpillar, responsible for executing day-to-day Quality CQMS tasks, performing inspections and audits, analyzing data, and ensuring conformance to quality standards in a manufacturing environment. The role involves interacting with various teams to identify root causes of quality issues and implement corrective actions.

What you'd actually do

  1. Ensure CQMS is aligned and properly executed in the value stream.
  2. Interacting with manufacturing, operations, design, etc. team members to determine root cause of quality issues and ensure that corrective and preventive action are implemented.
  3. Ensure Scrap and DPU metrics meet goals by developing quality checklists inspection, training inspectors to detect defects and understanding of quality specifications.
  4. Conduct measurement systems analysis; gathering, analyzing and communicating quality and manufacturing data.
  5. Coordinates various Quality training programs.

Skills

Required

  • bachelor’s degree in industrial engineering, Mechanical Engineering, Materials Engineering, Mechatronics Engineering or related field
  • intermediate proficiency in English
  • Working knowledge with Power BI and Minitab
  • Knowledge of software systems: ETQ, SAP, AQE.
  • Knowledge of CRIO Model, Teamcenter or 3D software
  • Previously worked with value stream quality metrics: PPM, FPY, BIQ F/N/M, DPU.
  • Practical knowledge of APQP concepts; PFMEA, Control Plan, SWES, and MSA.
  • Demonstrates experience participating in productive collaborative processes.
  • Root Cause Analysis: Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc.
  • Effectively ensures that implemented ICA & PCA are communicated and understood by all levels of the value stream.
  • Manage Stop to Fix meetings with internal team to review quality issues.
  • Ability to adapt to a changing environment and be comfortable with change.
  • Proactively continuously looking for a solution.
  • Seeks new ways of doing things.
  • Easily cope with day-to-day frustrations, adversities and uncertainties.
  • Ability to transmit effectively a message to multidisciplinary team, which involves sharing Quality (defects, issues, etc.) and Cost metrics (scrap/base hour).

Nice to have

  • Knowledge of Power BI, statistical data.
  • CQMS processes (CAV, Value Stream Certification, Deviations, PCNs, etc.)