R&d Product Support Engineer

Johnson & Johnson Johnson & Johnson · Pharma · Santa Clara, CA +1

The R&D Product Support Engineer role at Johnson & Johnson focuses on supporting R&D activities for in-house robotic endoscopy systems. Responsibilities include managing and troubleshooting mechanical, electrical, and electromechanical equipment, maintaining system configuration documentation, supporting verification and testing activities, and ensuring compliance with regulatory standards. The role requires experience in mechanical or electromechanical environments, preferably within the medical device industry.

What you'd actually do

  1. Manage in-house robotic endoscopy systems for R&D activities.
  2. Troubleshoot and resolve mechanical, electrical or electromechanical equipment issues used in development and testing.
  3. Create and maintain documentation for system configuration traceability
  4. Ensure alignment between released documentation and as-built configurations including software and firmware versioning.
  5. Support verification activities, including formal testing, dry running, and feasibility.

Skills

Required

  • Experience with technical work in mechanical, electromechanical, or medical device environments.
  • Ability to understand and follow assembly instructions.
  • Experience supporting engineering tests and documenting results.

Nice to have

  • Experience in the medical device, biotech, or regulated hardware industry.
  • Familiarity with ISO 13485, FDA QSR, or similar quality regulations.
  • Basic experience with data acquisition systems or instrumentation.
  • Solid understanding of calibration practices and traceability standards.
  • Analytical Reasoning
  • Auto-CAD Design
  • Business Case Modeling
  • Coaching
  • Design Thinking
  • Mechanical Engineering
  • Problem Solving
  • Process Oriented
  • Product Reliability
  • Project Management Methodology (PMM)
  • Project Support
  • Quality Control (QC)
  • Research and Development
  • Resource Allocation
  • SAP Product Lifecycle Management
  • Technical Credibility
  • Technologically Savvy

What the JD emphasized

  • medical device regulatory standards