Receptionist

Polymarket Polymarket · Fintech · New York, NY · Operations

Receptionist role at Polymarket, a prediction market platform. Responsibilities include managing the front desk, greeting visitors, coordinating security, managing guest logs, and providing light administrative support. Requires 2+ years in a customer-facing role, preferably in a tech/startup environment, with strong communication and attention to detail.

What you'd actually do

  1. Own the front desk experience — greeting all visitors and ensuring they feel welcomed, informed, and directed to the right person or area
  2. Manage the external guest log daily, ensuring all visitors are pre-announced, logged, and cleared with the CEO's EA, leadership, security, and building management
  3. Coordinate guest access with on-site security for VIPs, trial workers, vendors, and candidates — ensuring IDs are checked and access procedures are followed
  4. Monitor Signal/Slack channels for front-desk inquiries and relay timely messages to internal stakeholders
  5. Support meeting and event setup, including directing guests, room readiness, and liaising with catering and facilities as needed

Skills

Required

  • 2+ years in a customer-facing role — receptionist, front desk, hospitality, retail, or office coordinator
  • Excellent verbal and written communication skills with executives, guests, and vendors
  • High attention to detail
  • Composure under pressure
  • Confident using modern tools (Google Workspace, Slack, visitor management systems) and quick to learn new software
  • Genuine service mindset and roll-up-your-sleeves attitude

Nice to have

  • Experience in a tech company or startup environment strongly preferred