About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This is a Recruiter position for the Service and Sales organization, who is a high-impact individual contributor designed as a talent advisor, acting as the primary bridge between Rivian’s high-touch Service teams and our evolving Sales and Customer operations. Our Service and Sales professionals are the face of the brand; this Recruiter will deeply understand the unique competencies required for these customer-facing roles while translating complex headcount needs into high-velocity hiring strategies. As a Recruiter, you will establish a sophisticated, data-driven recruiting engine that moves beyond simple fulfillment, focusing instead on building a robust feedback loop with leadership to refine success profiles and interview standards. By leveraging AI-assisted sourcing and structured evaluation, this role will drive the expansion of our commercial footprint, ultimately ensuring that our market growth is fueled by the top 1% of talent in the industry. Responsibilities Act as a partner to leaders across Commercial, turning headcount plans into prioritized hiring strategies and clear success profiles. Provide market and compensation insights for commercial talent to influence recruiting strategy and decisions. Lead intake and calibration sessions, mapping competencies to interview plans and coaching managers on evidence-based evaluation. Own end-to-end recruiting for high-volume roles—from initial brief and sourcing strategy to offer, close, and handoff. Execute multi-channel sourcing plans (direct outreach, referrals, and AI-enabled search) to generate pipelines for hard-to-fill commercial roles and locations. Facilitate debriefs and drive structured decision-making, ensuring a clear documentation of rationale and tradeoffs for every hire. Identify and remove process friction in the recruiter journey, simplifying scheduling and feedback loops to protect candidate experience. Leverage AI and ATS to automate manual tasks without eroding candidate quality or experience. Ensure every candidate receives a clear, respectful, and timely journey, acting as a brand ambassador for Rivian’s mission. Qualifications 5–10+ years of full-cycle recruiting experience in high-growth environments, with a strong track record in Automotive Service, Sales, Customer Service, or Commercial operations. Proven success owning complex searches, influencing senior stakeholders, and shaping strategy for roles. Demonstrated ability to execute talent mapping and long-term nurture strategies for hard-to-fill passive talent. Experience using funnel metrics (pass-through rates, time-to-fill) to diagnose bottlenecks and influence hiring decisions. Proficiency with iCIMS ecosystems and a practical view of where AI/automation adds value to the recruiting process. Ability to prioritize and maintain high standards across multiple concurrent searches in a fast-paced environment. Pay Disclosure The salary range for this role is $40-50/hr for GA and MI-based applicants This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Recruiter, Service & Sales (contract)
Recruiter for Service and Sales organization, acting as a talent advisor and primary bridge between Rivian’s Service teams and evolving Sales and Customer operations. This role will deeply understand unique competencies for customer-facing roles and translate headcount needs into high-velocity hiring strategies. The recruiter will establish a data-driven recruiting engine, focusing on building a feedback loop with leadership to refine success profiles and interview standards. Leveraging AI-assisted sourcing and structured evaluation, this role will drive the expansion of the commercial footprint, ensuring market growth is fueled by top talent.
What you'd actually do
- Act as a partner to leaders across Commercial, turning headcount plans into prioritized hiring strategies and clear success profiles.
- Provide market and compensation insights for commercial talent to influence recruiting strategy and decisions.
- Lead intake and calibration sessions, mapping competencies to interview plans and coaching managers on evidence-based evaluation.
- Own end-to-end recruiting for high-volume roles—from initial brief and sourcing strategy to offer, close, and handoff.
- Execute multi-channel sourcing plans (direct outreach, referrals, and AI-enabled search) to generate pipelines for hard-to-fill commercial roles and locations.
Skills
Required
- 5–10+ years of full-cycle recruiting experience in high-growth environments, with a strong track record in Automotive Service, Sales, Customer Service, or Commercial operations.
- Proven success owning complex searches, influencing senior stakeholders, and shaping strategy for roles.
- Demonstrated ability to execute talent mapping and long-term nurture strategies for hard-to-fill passive talent.
- Experience using funnel metrics (pass-through rates, time-to-fill) to diagnose bottlenecks and influence hiring decisions.
- Proficiency with iCIMS ecosystems and a practical view of where AI/automation adds value to the recruiting process.
- Ability to prioritize and maintain high standards across multiple concurrent searches in a fast-paced environment.
What the JD emphasized
- AI-assisted sourcing
- AI-enabled search
- Leverage AI and ATS to automate manual tasks