In this role, you’ll lead a team of recruiters and serve as a strategic advisor to senior leaders—shaping hiring outcomes that reinforce a strong control environment. You’ll combine people leadership with consultative partnership to deliver an efficient, inclusive recruiting experience for roles that span business/operations and product/technology delivery. You’ll use recruiting analytics, market insights, and proactive pipeline strategies to improve decision-making, hiring outcomes, and the candidate experience. This is a high-impact opportunity for a leader who enjoys coaching, solving complex problems, and driving measurable results.
As a Recruiting Manager in Talent Acquisition, you will lead and develop a team supporting the Card and Connected Commerce businesses. You will partner with senior stakeholders to anticipate workforce needs, translate priorities into scalable recruiting plans, and deliver high-quality hires through a consistent, candidate-focused process. You’ll set clear expectations, establish disciplined operating rhythms, remove roadblocks, and enable your team to perform at their best—driving a strong experience for candidates and hiring teams from intake through offer and close.
Job Responsibilities
- Partner with senior business leaders to clarify hiring needs, priorities, and workforce plans, translating demand into actionable recruiting strategies
- Serve as a trusted advisor on hiring strategy, market dynamics, and key hiring decisions and implications, including role scope/level, required versus preferred skills, location strategy, interview design, and hiring timelines
- Lead, coach, and develop a team of recruiters through regular feedback, capability building, and career development planning
- Set clear performance expectations and maintain disciplined operating rhythms, including pipeline reviews, requisition prioritization, and quality standards, with ongoing check-ins and reviews
- Manage team capacity by allocating workloads and resources to meet hiring goals and shifting business priorities
- Drive consistency and rigor across recruiting practices, including structured intake, assessment approach, stakeholder alignment, and appropriate controls and documentation
- Build and execute proactive sourcing and pipeline strategies in partnership with recruiters and stakeholders for niche and competitive talent segments
- Identify and resolve issues that impact hiring progress, candidate experience, or team effectiveness, escalating risks early with clear recommendations
- Use recruiting analytics, market insights, and talent intelligence to deliver clear, actionable updates on progress, risks, and outcomes
- Evaluate and integrate Talent Acquisition technology to improve recruiter effectiveness, decision making, and operational efficiency
- Ensure a timely, professional candidate experience through consistent communication, effective offer management, and strong closure practices
Required Qualifications, Capabilities, and Skills
- 6+ years of recruiting experience, including end-to-end/full-cycle recruiting
- 3+ years of direct recruiting team leadership experience
- Strong stakeholder management and influencing skills, including partnering with senior leaders in a highly matrixed environment
- Proven track record delivering hiring outcomes through a disciplined operating cadence, data-informed prioritization, and strong senior stakeholder alignment in a fast-paced, high-volume and/or high-complexity environment
- Proven ability to coach and develop recruiters through feedback, performance management, and skill-building
- Ability to set priorities across competing demands, manage capacity, and drive resolution of hiring risks and bottlenecks
- Executive communication skills; able to translate complex inputs into clear recommendations and decision points, align stakeholders, and drive timely decisions and follow-through
- Strong judgment and discretion, including the ability to handle sensitive and confidential information appropriately
Preferred Qualifications, Capabilities, and Skills
- Demonstrated success leading recruiting teams in fast-paced, high-growth, and highly matrixed environments
- Demonstrated executive-level client service mindset, with the ability to anticipate and balance complex, competing stakeholder needs, influence outcomes, and deliver trusted partnership across senior leaders and matrixed teams
- Strong business acumen with the ability to translate business strategy and operating priorities into scalable recruiting and hiring plans
- Strong influencing, negotiation, and relationship-building skills across all organizational levels, including senior leaders
- Experience leveraging recruiting analytics, market insights, and talent intelligence to drive decision-making and improve hiring outcomes
- Experience driving process improvement initiatives that enhance candidate experience, recruiter effectiveness, and operational efficiency
- Ability to build and execute proactive sourcing and pipeline strategies for niche and highly competitive talent markets
- Experience recruiting for product-focused organizations, including roles such as Product Owners, Product Managers, Agility, and Marketing
- Knowledge of evolving AI trends within Talent Acquisition, with the ability to thoughtfully integrate technology into recruiting strategies and workflows