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**Job Function: **
Customer Management
**Job Sub Function: **
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America
Job Description:
DePuy Synthes is recruiting for a Regional Analyst.
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Job Overview
The Regional Analyst plays a key role in enabling regional business performance through data analysis, reporting, and operational insights. This role partners closely with regional leadership, supply chain, sales operations, and cross‑functional stakeholders to support planning, forecasting, and execution activities. The position offers exposure to regional strategy, performance management, and continuous improvement initiatives within a fast‑paced medical device environment.
Key Responsibilities
Analyze regional performance data to identify trends, risks, and opportunities impacting business results.
Develop and maintain recurring reports, dashboards, and scorecards to support regional decision‑making.
Support regional planning, forecasting, and operational review processes.
Partner with cross‑functional teams (e.g., supply chain, sales operations, finance) to align data and insights.
Conduct ad hoc analyses to support regional initiatives, projects, and leadership requests.
Ensure data accuracy, consistency, and integrity across regional reporting tools and systems.
Identify opportunities for process improvement and support implementation of data‑driven solutions.
Prepare clear, concise summaries and presentations for regional stakeholders and leadership.
Qualifications
Education
Required: Bachelor’s degree in Business, Analytics, Supply Chain, Finance, Economics, or a related field
Preferred: Advanced coursework or certification in analytics, data management, or business operations
Experience and Skills
Required:
0–2 years of relevant analytical or business experience (internship or co‑op experience included)
Proficiency in Microsoft Excel; working knowledge of data visualization or reporting tools
Ability to synthesize data into clear insights and communicate findings effectively
Demonstrated ability to work collaboratively in a cross‑functional environment
Preferred:
Experience supporting regional, commercial, or supply chain operations
Exposure to forecasting, planning, or performance management processes
Experience with ERP systems or business intelligence platforms
Knowledge of healthcare, medical device, or regulated industry environments
Advanced Excel skills (e.g., pivot tables, formulas, basic automation)
Strong organizational skills and ability to manage multiple priorities
Strong analytical and problem‑solving skills with attention to detail
Other
Language: English (required)
Travel: Up to 10% (domestic)
Certifications: None required
Driver’s License: Not required
Union: Not applicable
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
#LI-Hybrid
#DePuySynthesCareers
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Execution Focus, Issue Escalation, Order Processing, Problem Solving, Quality Services, Researching, Service Excellence, Service Request Management, Technical Support, Telephone Etiquette
The anticipated base pay range for this position is :
$79,000.00 - $127,650.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits