Regional Manager, Sales Engineering - Chicago

Datadog Datadog · Enterprise · Remote · Enterprise Sales Engineering

Regional Manager, Sales Engineering role at Datadog, a company that provides an observability and security platform for the AI era. The role involves managing a team of Sales Engineers, providing technical expertise, and supporting customer-facing activities. While the company operates in the AI space, this specific role is focused on sales engineering management and does not involve direct AI/ML model development or research.

What you'd actually do

  1. Manage a team of leaders and individual contributors, helping to ensure customer success pre-sale;
  2. Deliver semi-annual performance reviews along with collaborating on and executing individual development plans
  3. Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
  4. Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
  5. Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.

Skills

Required

  • 1-3+ years in a Sales Engineering team lead or mentorship role
  • 3+ years in a Sales Engineering or other equivalent client facing role
  • Proven in your ability to grow and develop a team
  • Experienced in recruiting both individual contributors and front line leaders
  • Knowledgeable in current infrastructure and monitoring solutions and technologies
  • Able to build and execute an evaluation plan with a customer and mentor others on how to do so
  • strong written and oral communication skills
  • understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
  • Able to think strategically and creatively about a wide variety of challenges

Nice to have

  • Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change

What the JD emphasized

  • technical evaluations (POCs)
  • technical role
  • technical expertise
  • technical and soft skills
  • technical advantages