About the Role
The EMEA Mobility Central Operations team, in close partnership with Regional teams, shapes the vision, strategy, and execution of Uber’s Mobility operations across Europe, the Middle East, and Africa (EMEA). Operations is at the heart of our business, ensuring seamless experiences for our riders and driver partners while driving the growth of Uber’s platform.
Our Central Operations consists of four verticals Rider Operations, Driver Operations, Marketplace and Business Operations.
This role falls under our Marketplace team sits at the crux of Uber’s two-side marketplace, with our riders on the one side and our driver-partners on the other. Through optimal pricing decisions, the efficient and targeted use of rider promotions and driver incentives, and leveraging Uber’s powerful pricing and matching technology, we ensure that our marketplace continues to operate smoothly and is well set up for long-term growth.
As a Regional Operations Manager, you'll sit at the intersection of strategy, analytics, and operations, helping optimize the balance between rider demand and driver supply across Europe, the Middle East, and Africa. By leveraging data-driven insights, you'll design and improve investment strategies for rider promotions and driver incentives, ensuring our marketplace remains efficient, competitive, and primed for sustainable growth.
Working closely with regional operations and global product teams, you'll identify opportunities to enhance both the rider and driver experience while influencing decisions that impact millions of trips.
This is an ideal opportunity for a highly analytical problem-solver who enjoys translating complex data into actionable business recommendations, driving cross-functional collaboration, and building scalable solutions in a fast-paced environment. If you're energized by solving challenging marketplace problems and creating measurable business impact, we'd love to hear from you.
What you would do:
- Investment Operations: Deploy the agreed upon investment strategy using our suite of automated incentive tools. Analyze previous campaigns performance in terms of spend accuracy and efficiency.
- Continuous Improvement: Contribute to and lead key projects on our Investments roadmap that will enable us to continue to push the envelope on spend efficiency and operational excellence, e.g. by further automating some of our processes or by coming up with innovative ways to deploy our incentive levers.
Basic Qualifications:
- 3-5 years of experince in an analytical role such as Data Analytics, Data Science, Consulting or Tech Operations.
- Strong undergraduate degree, ideally in Statistics, Mathematics, Computer Science, Economics or similar
- Ability to synthesize large datasets into actionable insights and solutions using SQL (Intermediate required; Advanced preferred).
- Experience with A/B testing and knowledge of Statistics is a plus.
- Strong interpersonal and communication skills, with experience working in cross-functional teams.
- Adaptability: Proven ability to thrive in a fast-paced, ever-changing environment.
- Demonstrated ability to design and scale solutions across multiple markets while balancing operational trade-offs.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.