Renewal Manager (central)

Wiz Wiz · Enterprise · United States · Remote · Renewals

Renewal Manager responsible for customer retention and expansion strategy, focusing on securing up-for-renewal dollars and mitigating renewal risk for Wiz's cloud security platform.

What you'd actually do

  1. Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
  2. Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts
  3. Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
  4. Maintain and report an accurate forecast of renewals within assigned book
  5. Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale

Skills

Required

  • 2-5 years of related cybersecurity and renewals experience
  • Ability to work independently and as part of a team
  • High collaborative with ability to succeed in an entrepreneurial environment
  • Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
  • Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
  • Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
  • Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement

What the JD emphasized

  • Proven track record of success and over-achievement of renewal quota in previous positions