Renewal Sales Specialist

Rubrik Rubrik · Enterprise · Bangalore, India · Support

This role is for a Renewal Sales Specialist focused on managing and ensuring successful, on-time renewals for existing customers in the US and EMEA regions. The role requires excellent communication and coordination with cross-functional teams, and prior experience in Sales, Customer Success, or Account/Channel Management within a SaaS environment. The company, Rubrik, is described as a Security and AI Operations company, focusing on data protection, cyber resilience, and enterprise AI acceleration, with products like Rubrik Security Cloud and Rubrik Agent Cloud.

What you'd actually do

  1. Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
  2. Responsible for negotiation and driving incremental standard uplift on renewals.
  3. Own, manage and review your current & upcoming renewal pipeline periodically in CRM.
  4. Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk.
  5. Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date.

Skills

Required

  • SaaS renewals
  • Account Management
  • Sales
  • Customer Success
  • Global customer experience (US, EMEA, APAC)
  • Cloud Data Management & Security experience
  • Channel/Partner Ecosystem experience
  • Excellent English communication skills (written and verbal)
  • Ability to balance multiple tasks and adjust priorities
  • Self-starter with ability to work independently or in a team

Nice to have

  • Prior Experience working in Channel/ Partner Ecosystem

What the JD emphasized

  • excellent communication
  • prior experience in Sales, Customer Success & Account/Channel Management
  • 2+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
  • Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
  • Excellent English communication skills (written and verbal)