Renewals Sales Specialist - Digital Experience
The challenge
We are currently recruiting a sales professional committed to managing renewals business of the installed base of our growing Adobe Digital Experience Business in Amsterdam. You will report into the Western EMEA Retention Sales organisation within the Digital Experience business and work closely with the Sales Teams and the Customer Success Mangers within the wider business. You will carry personal quotas and will be encouraged to drive customer engagement.
What you’ll do
- Secure the renewal of the contracts of our Digital Experience customers install base in coordination with the Customer Success Managers and the rest of the Adobe Sales Team.
- Identify expansion opportunities to generate additional revenue through upselling and cross-selling. Drive these opportunities to closure or ensure the right account management resources improve the opportunity.
- Handle a sales pipeline of renewals and new business which consistently delivers above expectation results.
- Negotiate, liaise and communicate both internally and externally using appropriate methods to facilitate the sales process.
- Deliver online presentations and demonstrations and coordinate internal resources as needed.
- Share customers insights to the rest of the Sales organization.
- Track non-renewal, pending, and lost renewals including reasons for cancellation for analysis.
- Support evolving sales processes aimed at improving renewal efficiency.
- Conduct oneself in a highly professional and ethical manner, adopting behaviors that enhance the reputation of the company. Act with integrity at all times.
- Monitor and report on market and competitor activities and provide relevant feedback.
What you need to succeed
- 3-6 years experience as Field Sales - preferably in the software industry
- Candidates should have a Master Degree or equivalent experience in Sales/Business and track record of successful business to business sales experience.
- Understanding of the end to end sales cycle management from prospecting to closing
- Ability to call within all levels of an organization, identifying decision makers, and building long-term customer relationships by establishing trust and credibility.
- Highly motivated and professional with excellent communication skills, confident and goal oriented.
- Ability to build pipeline through up-selling & cross-selling into our customer base.
- Must have high ethics, integrity, and humility with a desire to operate as part of a team.
- Ability to challenge the status quo to help drive innovation across the business.
- Professional Proficiency in English - Dutch is a must.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
** Let’s Adobe together**
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.