Renewals Account Manager (9:00 Pm - 6:00 Am Ist)

CrowdStrike CrowdStrike · Enterprise · Pune, India

This role is for a Renewals Account Manager at CrowdStrike, a cybersecurity company that uses an AI-native platform. The primary responsibilities include managing the contract renewal process, providing quotes to channel partners, and ensuring customer satisfaction with the endpoint technology. The role requires experience in sales operations or similar quantitative roles, strong communication skills, and proficiency with CRM and CPQ software.

What you'd actually do

  1. Manage the contract renewal process
  2. Provide quotes to channel partners.
  3. Ensure delivery of quotes to the end customer.
  4. Consult with partner and customer to answer any questions
  5. Manage process through booking

Skills

Required

  • Bachelor’s/Post Graduate Degree required (Business/Operations/Project/Marketing)
  • Excellent communication skills are a must with good command over written and spoken English.
  • 3+ Years of Experience in Sales Operations, Alliance operations or applicable quantitative roles.
  • Good knowledge of MS Office and Excel.
  • Be a self-starter, detail-oriented, and operationally-minded.
  • Experience with a “Shared Resource Centre”.
  • A self-starter, quick learner and team player.

Nice to have

  • Previous experience with SFDC and CPQ Tool.