Rental Readiness Specialist

Tesla Tesla · Auto · Boston, MA · Vehicle Software

Tesla is looking for a Rental Readiness Specialist to manage vehicle inventory, ensure vehicle readiness, handle customer interactions for rentals, and process payments. This role involves fleet/lot management, vehicle inspections, and customer communication for pickups and drop-offs.

What you'd actually do

  1. Perform vehicle inventory movement, charging, and cleaning
  2. Coordinate with registration and logistics teams and perform plating, and paperwork verification
  3. Perform vehicle readiness inspections and report vehicle concerns
  4. Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
  5. Prepare documents for customer arrival and conduct hand-off

Skills

Required

  • high level of accountability
  • personal satisfaction in doing a great job
  • great work ethic
  • team player
  • ability to lift 50 - 60 pounds
  • excellent written and verbal communication skills
  • ability to follow instructions

Nice to have

  • detail or light service advisory experience
  • valid driver’s license
  • Microsoft Office suite experience