Researcher, Core Product Strategy

Figma Figma · Enterprise · Canada +1 · Design

Figma is seeking a Researcher to support their core product, Figma Design, focusing on strategic research and recommendations to drive scale, tap new opportunities, and innovate in design and production tooling. The role involves partnering with Product, Design, and Engineering to tackle high-impact problems, influence company strategy, and advocate for the role of Research. Experience with AI-powered features or AI applications is preferred.

What you'd actually do

  1. Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
  2. Partner closely with product leaders to find opportunities, generate strategy, and define success
  3. Break down complex business challenges into clear research plans; lead the end to end research process and demonstrate strong storytelling skills to deliver significant impact to Figma’s businesses
  4. Harness your product mindset and storytelling chops to influence product roadmap
  5. Advocate for the role of Research as a strategic partner in the business process

Skills

Required

  • 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
  • Expertise in applying a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations
  • Shown success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
  • A proven track record of gaining consensus from executive team members and cross disciplinary partners, going beyond mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action

Nice to have

  • 2+ years in product design, user centric product management, product development, and/or front end engineering
  • A familiarity and depth of experience using Figma’s products
  • Experience conducting research on AI-powered features or working on teams exploring AI applications

What the JD emphasized

  • AI led experiences
  • AI applications
  • AI-powered features