Retail Client Manager - Consumer Vehicle Lending - Salt Lake City, Ut

Bank of America Bank of America · Banking · Salt Lake City, UT

This role focuses on developing and managing dealer relationships within the automotive and RV lending sector to increase loan production. It involves prospecting new clients, managing portfolios, cross-selling other financial services, and collaborating with internal teams like underwriting. The position requires strong sales, communication, and market analysis skills.

What you'd actually do

  1. Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales
  2. Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained
  3. Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed
  4. Executes all categories of risk management activities, including monitoring dealer activity/negative news to drive proper dealer execution and minimize risk and exposure for the bank
  5. Captures market intelligence and delivers feedback to leadership team
  6. Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences

Skills

Required

  • Business Development
  • Client Management
  • Customer and Client Focus
  • Influence
  • Prospecting
  • Active Listening
  • Adaptability
  • Negotiation
  • Networking
  • Relationship Building
  • Client Solutions Advisory
  • Emotional Intelligence
  • Referral Identification

Nice to have

  • Undergraduate degree

What the JD emphasized

  • 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience