Retail Customer Service - Pacific Coast Plaza Rack

Nordstrom Nordstrom · Retail · Oceanside, CA

Nordstrom Rack is hiring for various customer-facing and operational roles including Sales, Customer Service, Stock, and Fulfillment. Responsibilities include assisting customers, managing merchandise, processing transactions, and maintaining store organization. The role requires strong communication, organizational skills, and the ability to work in a fast-paced environment.

What you'd actually do

  1. Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
  2. Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
  3. Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
  4. Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  5. Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

Skills

Required

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to work a flexible schedule based on business needs