Retail Sales Associate

Verizon Verizon · Telecom · 50952 Gratiot Ave, Chesterfield, Michigan

This role is for a Retail Sales Associate at Verizon. The primary responsibilities include generating retail sales, understanding customer needs, recommending products, and closing sales. The role also involves continuous self-development through training and upskilling in operational functions. There are opportunities for outbound calls and community engagement to expand the customer base. Compensation includes base pay, individual-based commissions, and potential for top performers to earn significantly more annually. The company offers comprehensive benefits and perks, including health and well-being benefits, a 401(k) plan, and tuition assistance. The ideal candidate has a high school diploma, relevant experience, and is willing to work evenings, weekends, and holidays. Experience in a commission-based environment, demonstrated sales experience, and customer service experience are preferred.

What you'd actually do

  1. Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  2. Learn and uncover customers' needs by creating connections and asking the right questions.
  3. Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  4. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  5. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

Skills

Required

  • High school diploma or GED
  • One or more years of relevant experience
  • Willingness to work evenings, weekends, and holidays

Nice to have

  • Experience working in a commission-based environment
  • Demonstrated sales experience communicating with customers to find solutions
  • Customer service experience