Retail Sales Associate

Verizon Verizon · Telecom · 209 S Kings Dr, Charlotte, North Carolina

This role is for a Retail Sales Associate at Verizon. The primary responsibilities include generating retail sales, understanding customer needs, recommending technology solutions, and closing sales. The role also involves potential outbound calls and community engagement to expand the customer base. Compensation includes base pay plus commission, with opportunities for top performers to earn significantly more. Benefits include health insurance, 401(k) with matching, paid time off, parental leave, and tuition assistance. The role requires a high school diploma and at least one year of relevant experience, with preferred experience in commission-based sales or customer service.

What you'd actually do

  1. Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  2. Learn and uncover customers' needs by creating connections and asking the right questions.
  3. Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  4. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  5. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

Skills

Required

  • High school diploma or GED
  • One or more years of relevant experience
  • Willingness to work evenings, weekends, and holidays
  • Openness to pick up additional shifts

Nice to have

  • Experience working in a commission-based environment
  • Demonstrated sales experience communicating with customers to find solutions
  • Customer service experience