Retail Store Manager

AT&T AT&T · Telecom · Santee, CA

This role is for a Retail Store Manager at AT&T, focusing on overseeing store operations, managing a team, and ensuring excellent customer experiences with AT&T's products and services. It involves sales, merchandising, and team coaching, with a strong emphasis on leadership and customer interaction.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assisting with merchandising and product launches.
  3. Helping to meet and exceed sales objectives.
  4. Ensuring that customers are provided with an extraordinary experience with our products and services.
  5. Perform additional outreach and promotional activities, including off-site events as needed.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience