Retail Store Manager-1 Focus

AT&T AT&T · Telecom · Brooklyn, NY

Manage retail store operations, lead a team, and ensure excellent customer experiences with AT&T products and services. Focus on sales, merchandising, and team development.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Ensure customers have an extraordinary experience with our products and services.
  3. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
  4. Meet and exceed sales objectives.
  5. Manage and develop a team.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems

Nice to have

  • Ability to collaborate with key stakeholders on initiatives beyond store walls

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience