Retail Store Manager 3

AT&T AT&T · Telecom · Farragut, TN

Manages retail store operations, oversees staff, and ensures customer satisfaction with AT&T products and services, focusing on sales and service goals.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Ensure that customers are provided with an extraordinary experience with our products and services.
  3. Coaching a team of retail sales consultants to ensure they meet sales and service goals.
  4. Meeting and exceeding sales objectives
  5. Merchandising and product launches

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Retail knowledge
  • Leadership skills
  • Latest tech
  • Best in class paid training

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience