Retail Store Manager

AT&T AT&T · Telecom · Mentor, OH

Retail Store Manager responsible for overseeing store operations, managing and developing a team, and ensuring customers experience AT&T's services, entertainment, and technology. Focuses on merchandising, product launches, meeting sales objectives, and providing an extraordinary customer experience. Requires strong leadership, sales, and customer experience skills, with prior management experience.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Ensure that customers are provided with an extraordinary experience with our products and services.
  3. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
  4. Manage and develop a team.
  5. Ensure AT&T customers experience our best-in-class services, entertainment and technology.

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems

Nice to have

  • The ability to collaborate with key stakeholders on initiatives beyond store walls